About us


We spent a lot of time thinking about one statement that captures what we want our patients and their owners to experience every time they walk through our door. “You’ll feel better here” not only became our motto, but also our philosophy. CityPets provides you with the highest quality comprehensive medical and dental care by a professional staff that always has your pet’s best interest at heart.

And since we’re a family-owned clinic, it’s only natural we treat our patients the same way. With respect, patience, compassion, and okay, maybe a few too many treats.


Dr. Jill Shook, DVM
Bachelor of Arts in Biology, Hood College, 1997
Doctor of Veterinary Medicine,

Virginia-Maryland Regional College of Veterinary Medicine, 2001

Dr. Shook began working at Whetsone Point Inner Harbor Veterinary Hospital in 2003. In 2005, she pursued a lifelong dream when she purchased the practice and renamed it CityPets Veterinary Care & Wellness. CityPets was relocated to its current location in 2008. Dr. Shook and her husband, Adam, enjoy living in Federal Hill.


Becky Lanter, Veterinary Technician

Bachelor of Science in Biology
Virginia Tech, 2010

Becky is a registered veterinary technician in MD and loves the work she does in both preventative and emergency medicine. An avid reader, most off days find her snuggled with her cat, Batman, and a good fantasy or sci-fi novel. She and her husband also enjoy viewing the latest box office hit movies and hiking around the Great Falls of the Potomac River. 

CityPets Veterinary Care & Wellness

Kat Loss, Veterinary Technician

Growing up in Baltimore, Kat has always been around animals. She started her career in shelter work and quickly fell in love with the behavioral and medical aspects of animal care. Her background before becoming a technician includes being a kennel attendant, detection canine training, and feline behavior. She is currently the human companion of two cats, two former working dogs, several snakes, and a tarantula named Princess Peach. 



Courtnie Karracker, Veterinary Technician    

Courtnie grew up in the Annapolis/Davidsonville area and has worked with animals her whole life. She's done a little bit of everything from grooming to dog training, and is excited to take the next step into veterinary medicine. She is the pet mom to 2 cats, named Bagheera and Gandalf. She also has a Rotti/Chow mix named Sully, and a Ball Python named Maleficent.      


Alexis Rustin, Veterinary Technician

Bachelors Degree in Health Science                                                                                                       Frostburg State University, 2020

Alexis grew up in Maryland, and went to Frostburg State for her degree in health science to pursue her career in being a veterinarian. She has been in love with animals all her life. She has a fur baby named Lulu who takes up most of her free time.


Valerie MacDonald, Receptionist

Valerie has been working as a veterinary technician for the last 5 years before joining the team at CityPets as a CSR. Having grown up in Baltimore she quickly became a Ravens fan as well as an avid NHL enthusiast. Most recently, Valerie lived in Denver, Colorado, for two years with her orange cat named Dax. When Valerie is not working she enjoys traveling to different countries/cities, attending concerts, and cheering on the Tampa Bay Lightning during hockey season. Valerie is proud to say she is fluent in Spanish and cherishes her home country of Panama.

Contact Us

We look forward to hearing from you


Find us on the map

Temporary Office Hours

Our Schedule

CityPets Veterinary Care & Wellness




8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-1:00 pm